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I ordered the RACING TANK COVER AVIOFIBRE APRILIA RS 660 2020-23 tank cover for my Aprilia RS 660.

I receive the order. Shipment was with DHL and was without much problems. I did notice a lack of documentation though.

I brought the bike to a mechanic to mount the tank cover (as per their onstructions on their website), but he was unable to mount it because the pre-drilled holes were completly misaligned.

No amount of pulling, heating or any other force would pull the cover over the edge of the tank. You can see in the image below that there is a clear space left below the cover. This is what the tank guard was supposed to wrap around.

It's not as clearly visible here, but you can still make out the gap between the tank and the guard at the top of the tank. This space was exactly what the guard was supposed to wrap around.

I sent them an email showing the problem and asking what could be done to fix this.

In summary their response was that the error is on my end, that there must be some obstruction (like tank grips).

I explained that I had removed the tank grips and any other stickers prior to attempting the installation.

They replied by assuming that I had tried to mount the bike myself, saying they don't know why it doesn't work on my bike because it works on their bike and sending photos of their stock bike.

I tell them that it's great that it fits on their bike, but that doesn't help me. I explain that it doesn't fit for a third time. and ask for a replacement.

That's where things start to get intresting in a really annoying way.

Basically, they say they cannot accept returns from Switzerland. I have to transport it across the border, pay custom duties (because from the border official's view I'm importing something because I have no documentation to proove otherwise ), and ship it back at my own cost.

Stupidly, after some back and forth, I agree to ship it at my own expense in the hopes of getting a working replacement.

I eventually got the replacement, but it was literarily the same item. Not only that, but it was now worse than before.

In an attempt to make it fit the tank they sanded down the inside of the tank cover. I guess it makes sense if you're operating on half a braincell shared between three people, but not when you're producing saftey gear meant for the race track.

Not only that, but their refurbished replacement came with a new crak. It doesn't look bad from this angle, but...

... from this angle it definetly looks like something to get caught on when youre sliding across the seat.

I wasn't going to jump through the hoops again with them and decided to open a claim with paypal.

This was my first time doing something like this, so i didn't know how to navigate the process. At the end the claim was denied because I didn't activate the buyer's protection. This only get's activated when you escalate the case to paypal.

I stated my reasons for wanting a refund, they made up excuses and aimed at running out the clock (since the disputes are automatically closed after a certain period).

Once a claim is closed, you cannot activate the buyer's protection anymore. I called paypal to ask about this and was told that

"[...] this is a common tactic of shady sellers and scammers. They reply slowly and hope that the customer doesn't activate the buyer's protection because it usually doesn't get resolved in their favor."

A the end of the day I have learnt to never purchase from 666 Carbon again and to escalate cases with paypal quicker.

Hopefully this will help you avoid the same scammers in the future.